General Questions
| WHAT
IS HOTREDIRECT ? |
 |
HotRedirect
is a free URL redirection service which allows you to redirect
an easy-to-remember subdomain name (e.g. music.coolhere.com)
to your current web site, no matter where it's hosted. With
this service, you can give out a short and consistent URL
address to your friends, clients and relatives no matter how
many times you move from different hosting services. HotRedirect's
subdomain works with any webpage hosting service. Whenever
you switch from one hosting service to another, you simply
update your account and any queries to your address will be
re-directed to the new address.

| SO
WHAT DO I NEED TO GET STARTED ? |
 |
First
you must have a website already. You have to be already able
to access your webpage at some URL, i.e. http://www.youhost.com/dir/~you/
(Please note that we do NOT provide
webspace on our servers.)
You will also need to have a valid e-mail address. Without
a valid e-mail address, you will not be able to receive your
activation email and therefore not able to use your subdomain.
Next sign up for our service with your current website information
and e-mail address and you are ready to go.

| DO
I GET FREE WEBSPACE ON YOUR SERVER ? |
 |
| |
No. We
do not provide free webspace. We simply provide the subdomain
name and then redirect it to your website on some other server.
If you need free web space, you can visit our Resource
Center for a list of free webspace provider.

| CAN
I SIGN UP FOR MORE THAN ONE SUBDOMAIN ? |
 |
Generally
each person can sign up for one subdomain but if you have
more than one website you can sign up for more subdomains
for your other websites. We have a limit of one subdomain
per website.

| HOW
LONG CAN I KEEP MY HOTREDIRECT SUBDOMAIN ? |
 |
Well,
you can keep your HotRedirect subdomain for life. We retain
the right to terminate your HotRedirect subdomain under certain
circumstances, such as for misuse or extended lack of use.
Please read our Terms of Service for
more details.

| CAN
I SUBMIT MY NEW SUBDOMAIN TO SEARCH ENGINES ? |
 |
Sure.
To make the submission process more easier, we even provide
free submission to the major search engines for all our members.
To use our submission service, just log into the Members'
Area and choose "Search Engine Submission".
Follow the instructions there.

| HOW
DO I UPGRADE TO A PROFESSIONAL MEMBERSHIP ? |
 |
Log into
your Member's Area and click on
the "Upgrade to Pro" button. Follow the instructions
there.

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